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Participant
July 12, 2025
Question

Refund request

  • July 12, 2025
  • 1 reply
  • 104 views

Hi,
I started a 7-day free trial for Adobe Scanner on 6th July, and it was supposed to charge me after the trial ended. However, I was charged ₹849 today (12th July), before the trial period was over.

Please process a full refund as the charge was made early. I do not wish to continue with the subscription.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
July 14, 2025

Hi there 

 

Hope you are doing well and thanks for reaching out. 

 

I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have a canceled plan for Scan premium plan purchased via Apple/iTunes. We do not have the full access to manage this account. Please reach out to Apple/iTunes support for cancellation/refunds.

 

Hope this information will help.

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