REFUND REQUEST

I accidentally purchased the Adobe Scan Premium subscription due to the auto-renewal payment being enabled. I did not intend to purchase or renew the subscription. The payment was made unintentionally, and I kindly request a full refund of the amount charged. Please consider my request and help me get a refund. Thank you for your understanding.

I am writing to urgently follow up on a refund request for the delay in refund made to my account by Adobe Scan, despite the fact that I had cancelled the subscription and submitted a complaint.

After cancelling the subscription, I sent an email using both anthoniap235@gmail.com and dupeitama@gmail.com explaining the situation and requested a refund. I received a response from Google advising me to update my payment platform, which I promptly did. Some time later, I sent a reminder and was informed that my refund was being processed.

However, over a month has passed and I still have not received the refund. Upon checking the Google Play Store, I discovered that the payment status now shows as *declined*, which raises serious concerns.

This delay is unacceptable. I had done all necessary instruction following my cancellation and complaint, and I acted in accordance with all instructions provided by your support team. I request that this issue be resolved immediately and that the refund be issued as soon as possible 

I look forward to your urgent attention and resolution.