jayakrishnan_4820

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Refund request after trial period

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My trial period for adobe scan got ended and i forgot about it and got charged. Can i cancel subscription immediately and get a refund?

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justlearnCorrect answer

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@jayakrishnan_4820 probably not. It depends too... for example, the trial period ended Janury 1, 2025, and it's July 26, 2025, you won't get a refund for 6 months. It's past now.

Here are the steps to cancel:
https://community.adobe.com/t5/adobe-scan-discussions/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions/td-p/15427706

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

m

Community Expert

Correct answer

Community Expert

@jayakrishnan_4820 probably not. It depends too... for example, the trial period ended Janury 1, 2025, and it's July 26, 2025, you won't get a refund for 6 months. It's past now.

Here are the steps to cancel:
https://community.adobe.com/t5/adobe-scan-discussions/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions/td-p/15427706

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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m