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Participant
July 21, 2026
Answered

Refund Request - Subscription Charged via Google Play Store

  • July 21, 2026
  • 3 replies
  • 36 views

I am within the 14-day window and Google Play told me to contact the developer. Please process my refund for Order ID: GPA.3358-6160-4582-66893..0

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Correct answer Amal Jaiswal

Hi there


Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

~Amal



3 replies

Amal Jaiswal
Community Manager
Amal JaiswalCommunity ManagerCorrect answer
Community Manager
July 21, 2026

Hi there


Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

~Amal



DendenAuthor
Participant
July 22, 2026

Hi there

 

I already submitted my cancelation/refund. Kindly please review my request. Attached here is the screenshot of my submission yesterday.

Thank you. 

 

Amal Jaiswal
Community Manager
Community Manager
July 22, 2026

Hi there


Thank you for sharing the information via the form. Please allow our billing team to review your request. Once they process the cancellation and the refund, you will be notified via email.

~Amal