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Lakshmi maran
Participant
May 16, 2021
Question

Regarding cloud storage not uploading when scanned

  • May 16, 2021
  • 2 replies
  • 538 views

I'm using this app for more than 4 years.. 

Adobe scan ....

For past two days the scanned documents is uploading in the Adobe cloud...as it shows "waiting for the upload" .pls can any one give a solutuion for it!!!!!?

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2 replies

hammer0909
Community Expert
hammer0909Community Expert
Community Expert
May 18, 2021

Have you tried signing out of your account and signing back in?

C
Community Manager
Chhavi GargCommunity Manager
Community Manager
May 17, 2021

Hi Ajay, sorry to learn that you are facing issues in uploading your scans to cloud storage. Adobe Scan automatically saves scans on Document Cloud. You can monitor the processing status via the animated cloud icons and status messages near the scan.
A cloud icon with an up-arrow and 'uploading..' message indicates that the scan processing is in progress. Whereas, a 'waiting to upload..' message, as displayed against two of your scans, indicates that you are offline.
Ensure that your device is connected to internet to enable Adobe Scan to successfully process and save your scans to Document Cloud.

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