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hannah_7674
Participant
September 8, 2025
Answered

Request Refund

  • September 8, 2025
  • 1 reply
  • 114 views

I signed up for the yearly 19.99 membership but found it didn't have everything I needed. I upgraded to the monthly premium membership of 9.99. Both payments are showing on Apple Pay / PayPal. What can I do for the 19.99 payment to not go through since I upgraded to the premium plan? 

Correct answer Manan Joshi

Refer the following article on how to cancel your plan and when the refunds are applicable

How to cancel Acrobat Mobile or Scan premium subs... - Adobe Product Community - 15427706

-Manan

1 reply

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
September 8, 2025

Refer the following article on how to cancel your plan and when the refunds are applicable

How to cancel Acrobat Mobile or Scan premium subs... - Adobe Product Community - 15427706

-Manan

-Manan
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