Fiz o plano Premium e iria cancelá-lo no dia 15 de abril hoje, porém a cobrança foi realizada no dia 14 de abril no meu cartão de débito sem a minha autorização quero meu dinheiro de volta.
Segue foto da cobrança indevida e abaixo o anexo do app falando que a minha renovação seria no dia 15 de abril Aguardo um retorno com urgência.
Hi there
Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.
I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you had a Month on Month subscription for Scan Premium for Android, and the plan is already cancelled.
To know more about the cancellation and refund process/policy please check the help articlehttps://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 and see if that works.
~Amal
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