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L
liliane_9503
January 16, 2026
Question

restauration de 330 fichiers -urgent

  • January 16, 2026
  • 1 reply
  • 86 views

Hello, I accidentally deleted 330 invoices from Adobe Scan on Jan 13. My deleted folder is empty. Can you please restore my cloud storage to Jan 12? Thank you.

    1 reply

    L
    liliane_9503Author
    January 16, 2026

    En fait Google Ai m'avait conseillé d'envoyer les fichiers dans dropbox et de les effacer dans Adobe scan. 3 jours après Adobe scan a corrrompu mes fichiers et je ne peux plus les ouvrir dans dropbox. La seule solution serait de les récupérer dans adobescan.

     

    L
    liliane_9503Author
    January 16, 2026

    Ou pouvoir restaurer dropbox avant le 13 janvier . J'ai transferré les 330 fichiers du 11 au 13 janvier sur drop box mais je ne suis pas capable de les restaurer dans l'historique au moment òu ils étaient encore bons.

     

    Souvik Sadhu
    Community Manager
    Souvik SadhuCommunity Manager
    Community Manager
    January 16, 2026

    Hi @liliane_9503,

     

    Hope you are doing well. Sorry for the trouble with using Adobe Scan.

     

    If you exported/saved your files to Dropbox, Adobe Scan does not modify them. The files are simply saved to the cloud drive. 

    What happens next with them is beyond Adobe Scan's control.

     

    If your files were corrupted after saving them to Dropbox, we recommend reaching out to Dropbox support for further assistance.


    Regards,
    Souvik.

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