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Participant
January 24, 2021
Question

Restoration of recently scanned file

  • January 24, 2021
  • 1 reply
  • 241 views

Recently ( today ) I scanned 46 pages and could not save as PDF . The documents are not showing any where . Please guide how to retrieve all

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1 reply

Krutikka D
Community Manager
Community Manager
September 15, 2022

Hello @k98C6 

 

I hope you're doing great, and sorry for the delayed response.

 

As per my understanding, you lost the files from the application and need help in restoring the documents. Adobe Scan saves the documents as PDF in the Adobe Document Cloud. You may check your saved files over here: -  


Note: If you're not uploading the files to Adobe Document Cloud or saving them to any other location, the files will be deleted permanently. 

It isn't possible to retrieve the files once deleted directly from the application. 

For more information on How to retrieve lost files on the Adobe Scan application, please refer to this article: -

https://community.adobe.com/t5/adobe-scan-discussions/how-to-retrieve-a-deleted-item-in-adobe-scan-m...

 

Let me know if this works.

 

Regards, 

Krutikka