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Participant
February 16, 2021
Question

Retrieve previous scan from old account to a new account

  • February 16, 2021
  • 1 reply
  • 203 views

How do I retrieve previous scans from an old account to a new account? 

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1 reply

Participating Frequently
March 3, 2021

Hi DESTINY5C26,

 

If you have not saved the files after scanning or if you have deleted the scanned PDFs, there is no way to recover them.

When you scan the documents using the Adobe Scan application on your device,  you need to make sure that you save the scan using the option "Save to PDF".

 

For more help refer to https://www.adobe.com/devnet-docs/adobescan/ios/en/scan.html

 

Hope this helps. Please let me know if this works.

 

Regards

Ria