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Participant
September 8, 2023
Question

Return accidentally payment

  • September 8, 2023
  • 1 reply
  • 141 views

Accidentally payment free

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1 reply

S_S
Community Manager
Community Manager
September 13, 2023

Hello @Ariel32152988u6ak,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

Since Adobe Scan Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.