Daks27469997du9s

Participant

Question

Return refund unwanted purchases

Forum|Forum|3 years ago
December 7, 2022
3 replies
1015 views

I love your app but I have no longer interested on the subscription. I Resubscribe today dec. 7, 2022 but I dont want to. I just want to have a refund because I needed the money for emergency. I also canceled the subscription today Dec.7, 2022 because I just know that I have a subscription on this app. Pls send me a feedback on this I currently needing this money.

This topic has been closed for replies.

Gowri268033334t48

Participant

sir any i will message you donot disturb you sir

Daks27469997du9sAuthor

Participant

My email acc [PI removed by moderator]

Community Manager

Community Manager

Hi @Daks27469997du9s,

Hope you are doing well. Sorry for your experience with Acrobat Reader.

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.