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Killua12
Participant
March 27, 2026
Question

Rs 6200 charged for free trial

  • March 27, 2026
  • 1 reply
  • 26 views

Yesterday I bought the free trial of 7 days instead they deducted the whole year amount. My GPA no. Is GPA.3345-2457-3158-32287 please tell me when will I receive my refund.

    1 reply

    Jeffrey_A_Wright
    Legend
    March 27, 2026

    Killua12, thank you for posting to this public discussion forum. I am sorry that you did not find more value in your usage of Adobe Scan. Please see https://adobe.ly/3NQnY2z for information on how to cancel your new subscription through the Google Play Store. For more information on Google Play cancellation and refund policy, see https://adobe.ly/4bPGsbr. ^JW

    Killua12
    Killua12Author
    Participant
    March 27, 2026

    I did cancelled from Google Play Store but they telling me it is against our refund policy please resolve this issue . Am attaching the SS of their email.

    Jeff_A_Wright
    Community Manager
    Community Manager
    March 27, 2026

    I appreciate the update, ​@Killua12 . Please see 

     for additional information on how to end your new commitment. No action to end your commitment will be taken from this public discussion thread.