Skip to main content
Killua12
Killua12
Participant
Mar 27, 2026 7:33 PM UTC
Question

Rs 6200 charged for free trial

Yesterday I bought the free trial of 7 days instead they deducted the whole year amount. My GPA no. Is GPA.3345-2457-3158-32287 please tell me when will I receive my refund.

    3 replies

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    Mar 27, 2026 8:34 PM UTC

    Killua12, thank you for posting to this public discussion forum. I am sorry that you did not find more value in your usage of Adobe Scan. Please see https://adobe.ly/3NQnY2z for information on how to cancel your new subscription through the Google Play Store. For more information on Google Play cancellation and refund policy, see https://adobe.ly/4bPGsbr. ^JW

    Translate
    Killua12
    Killua12Author
    Participant
    Mar 27, 2026 8:39 PM UTC

    I did cancelled from Google Play Store but they telling me it is against our refund policy please resolve this issue . Am attaching the SS of their email.

    Translate
    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity Manager
    Community Manager
    Mar 27, 2026 9:01 PM UTC

    I appreciate the update, ​@Killua12 . Please see 

     for additional information on how to end your new commitment. No action to end your commitment will be taken from this public discussion thread.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices