Participant

Answered

Save scan from phone to computer

Forum|Forum|1 year ago
April 3, 2024
2 replies
1475 views

Hello, new user here. Is there any way to automatically make each document I scan with my phone save to my computer without manually sending it there? Preferably straight to OneDrive.

I have figured out how to send it to one drive by manually and individually for each file selecting where to send it to. But this seems combursome. I can't find a 'save to' setting. Thanks!

Correct answer S_S

Hi @Sean36501365u5m2,

Hope you are doing well. Thanks for writing in!

If you have Acrobat installed on your computer, you can view all the scans directly on the app in the Adobe Scan tab to the left.

Directly saving to OneDrive is not available with the current version of the app, as Adobe Scan is a cloud-based service and saving it initially to Acrobat's cloud storage, in order to process the file.

Hope this clarifies your question.

-Souvik

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

D

defaultrrz8su56e1a1

Participant

I have the same problem. I see no way on my laptop to automatically save my phone scans to the Adobe Cloud. It's not listed as an option in my laptop version of Adobe Acrobat.

S_S

Correct answer

Community Manager

Hi @Sean36501365u5m2,

Hope you are doing well. Thanks for writing in!

If you have Acrobat installed on your computer, you can view all the scans directly on the app in the Adobe Scan tab to the left.

Directly saving to OneDrive is not available with the current version of the app, as Adobe Scan is a cloud-based service and saving it initially to Acrobat's cloud storage, in order to process the file.

Hope this clarifies your question.

-Souvik

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

D

defaultrrz8su56e1a1

Participant

When I go to "scans" in Adobe Cloud Storage on my laptop version of Adobe Acrobat and click on it, I only get a screen with the QR Code to download the scanning app to my phone, which I already have. When I scan something with my phone, I want it to also sync to the scan folder in my laptop Adobe Acrobat.

Amal.

Community Manager

Hi there

I hope you are doing well, and I'm sorry for the late response.

If the issue is still occurring, could you share the version of the Acrobat desktop application you are using? Go to Help > About Acrobat and make sure it's updated to the latest version, 25.01.2047X. Go to Help > Check for updates. Also, make sure you are using the same Adobe ID to log in to Adobe Scan and the Acrobat desktop application.

If the issue still occurs, please share a small video recording of your steps and the issue as it appears for more clarity and understanding.

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