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Shirly1307
Shirly1307
Participant
March 4, 2026
Question

Saya telah membayar namun tetap status free user..

  • March 4, 2026
  • 1 reply
  • 7 views

Telah membayar namun masih sebagai free user…

Sudah mencoba sign out dan sign in kembali hasil tetap sama.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    March 4, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    I have tried checking your Adobe account and unable to track any active/paid plan. Please try to restore the purchase, Tap on the profile icon > Subscriptions > Restore Purchase and see if that works.

     

    ~Amal

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