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Participant
March 2, 2021
Question

scan app no longer saving to iphone files

  • March 2, 2021
  • 2 replies
  • 1530 views

hello i have used to scan app for a year now for school during the summer i accidentally deleted the app and redownloaded it which cause the save to no longer be saving to my files and icloud how could i get it to save there again  

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2 replies

Ria Tagra
Inspiring
March 8, 2021

Hi defaulth4spp3rohu0i

 

Thank you for posting your query here. Could you help me with few details to understand your issue better?

  1. IOS version?
  2. Are you clicking on save pdf?

 

In iOS,  the pdf files are saved to Adobe Document Cloud by default. You have an option to save them as jpeg files on our device.

While files automatically save as PDF, you can also save individual pages as JPEG files to your gallery.

  1. From any file list, tap '...More' 
  2. Tap Save pages as JPEG.
  3. Every page of your scan automatically saves to your gallery in JPEG format.

 

For more help refer to:  Adobe Scan Help 

Let me know how it works at your end. If you have any further queries please feel free to reach.

Regards

Ria

Known Participant
March 17, 2021

My Adobe Scan app also does not allow me to Save any documents to the Adobe Document Cloud, or anywhere as far as I can tell.  After finishing the last can there does not seem to be any way to tell the app that I am finished and to upload to Document Cloud.  I am usng the latest iOS softwhere, 14.4.1

Participant
March 2, 2021
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