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Z
Zoubeir5ECE
Participant
January 12, 2022
Question

scan appears small when printing

  • January 12, 2022
  • 2 replies
  • 289 views

The scan image becomes small when printing via airprint on iPhone. 

this happened when i add picture in the scan. 

any solution how to solve this ?

This topic has been closed for replies.

2 replies

Z
Zoubeir22744979ls4s
Participant
January 20, 2022

I've noticed that is depends on the printer. I have a laser printer at work and its works fine. At home with a inkjet this happens. It happens mostly when printing pictures that were scan using the add photo option. 

 

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
January 13, 2022

Hi @Zoubeir5ECE 

 

Hope you are doing well. 

As per the description that prints are showing small which trying to print via AirPrint.

Would you mind sharing a few more details to understand the issue better?

1. What is the exact workflow you are following?

2. Is it happening with all scans that you are trying to print?

3. Application version?

4. iOS version?

Make sure that the app is updated to the latest version.

 

Looking forward to hearing back from you.

 

Thanks,

Harsh

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