Whenever, I scan any A4 document it doesn't retain its orginal frame size such as A4. It has been shrink. This is happening to the updated version not in older one

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Question

Scan document not retain its original frame size

Whenever, I scan any A4 document it doesn't retain its orginal frame size such as A4. It has been shrink. This is happening to the updated version not in older one

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Community Manager

Hope you are doing well. Sorry for your experience with Adobe Scan.

Would you mind checking if the page size has been changed by clicking on Modify Scan-> Page Size?

Also, a few more pieces of information would be great to investigate:

1. The app version of Adobe Scan you are using;

2. The device OS [iOS/Android] and its version;

3. A screen recording of the workflow you are following.

Look forward to hearing from you.

-Souvik