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December 13, 2025
Question

Scan Quality is Not Good

  • December 13, 2025
  • 1 reply
  • 142 views

Please fix the scan quality as if we scan an A4 size, it focuses only on sone areas and some are blurred. While my phone camera capture well.

1 reply

creative explorer
Community Expert
Community Expert
December 13, 2025

@34447885 I do think it has to do with phone's camera and the way you take it. depending on your camera lenses sensors; if you are to close to the page or object, this can cause th issue. Instead, try setting the lens a little further from the subject (step back), the deeper the depth of field becomes, which means more of the document stays in focus. And then use the digital zoom (or the telephoto lens, if available) to fill the frame with the document again. 

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Souvik Sadhu
Community Manager
Community Manager
December 15, 2025

Hi @34447885,

 

Hope you are doing well. Sorry for the trouble with using Adobe Scan.

 

Building on the comments by Creative Explorer, I have a question about whether your device has a third-party camera app set as the default.

 

If this is the case, the third-party cameras can add filters to your camera by default, which can hinder the outcome of the capture.

To check for default apps on your device, please check the steps shared here: https://adobe.ly/4rYs4F6

 

If not, please share a screen recording of the event or a screenshot of what you see with Adobe Scan versus the native camera app for a better understanding and assistance.

 

Look forward to hearing from you.


Regards,
Souvik.