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Yahh5EF4
Participant
March 2, 2021
Question

Scan sharing issue

  • March 2, 2021
  • 1 reply
  • 657 views

Hello, I've been using this app for a while now and successfully used it to scan a majority of my assignments via the Canvas student app that came up as an option after hitting "share a copy". As of about a week and a half ago, the canvas app isn't an option anymore and I'm not able to upload my assignments as I once did. I checked both apps which are updated..is this the issue? Is canvas not supported anymore? 

I've been attempting from an iPhone and iPad and have still had no luck.

 

Thanks!

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1 reply

Ria Tagra
Ria Tagra
Inspiring
March 15, 2021

Hi Yahh5EF4,

 

Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. Application version?
  2. Ios version?

I tried the same workflow on my end. It is working just fine. After tapping on share as copy, tap on more. It will show you all the installed apps. You can choose canvas students from there. Try updating your application as well.


For more help refer to: https://www.adobe.com/devnet-docs/adobescan/ios/en/workingwithfiles.html#share-your-scans

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.

 

Regards

Ria

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