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Chambal5E05
Participant
Oct 12, 2021 7:56 PM UTC
Question

Scanned doc disappeared

I am facing a weird problem where firstly I wasn't able to open the document and was shown am error depicted in attachment and later on rebooting moble document itself disappeared.


Could you please help in retrieving the documents as it was a important one.

 

Baljeet 

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1 reply

Harsh Vardhan Pareek
Harsh Vardhan Pareek
Participating Frequently
Oct 13, 2021 12:15 PM UTC

Hi Baljeet,

 

Hope you are doing well.

As per the issue description that there is an error while trying to open a scan. Here is a discussion link on a similar issue kindly check: https://community.adobe.com/t5/adobe-scan-discussions/when-i-open-a-scanned-file-got-the-error-as-dcfsfilesystemerrordoman-error3/td-p/11640831

Adobe scan saves documents on Document Cloud by default, kindly check if you are able to view your documents on https://documentcloud.adobe.com

 

Let us know if that helps.

 

Thanks,

Harsh

[Edited]

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