Skip to main content
D
d4niB
Participant
March 4, 2020
Question

Scans disappeared!

  • March 4, 2020
  • 1 reply
  • 491 views

Help! Adobe Scan - my receipts for a full month have totally disappeared. 

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
April 8, 2020

Hi there,

 

We apologize for not being able to help you on time.

Have you managed to find the scanned files or its lost completely? At times when you scan a document using Adobe Scan app, document get scanned but it doessn't save unless you don't do it manually.

  1. Do you remember of saving scanned  As PDF? If yes, then locate your scanned files with the help of these steps:  Locate your scanned files in Adobe Scan App.
  2. Login on Document Cloud web and check your Adobe Scan files under Documents

 

Still cant find them? 

 

Thanks,

Akanchha 

D
Deebee54
Participant
April 18, 2020

No, they're still not there in the previous scan or document cloud. Everything before April 1, 2020 is gone. How do I find them? I saved them in the document cloud, but they are gone. Please help, they're my husbands unemployment documents.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices