Answered
Scans dissapeared after IOS update.
I have lost all my scans from the last 2 months after my phone automatically updated the app on the IOS platform. Anybody that can help?
Hello,
Sorry for delayed response.
This is likely not possible you will lose all the files after updating the app. It may be possible the app is not syncing correctly with your cloud storage. And there could be many reasons for it.
You may open this Document cloud storage link: Adobe Document Cloud login with your Adobe Id, the files should be there. You may check different folders if there are any, you have created.
Since it has been a long time, I hope you already have found a resolution to this issue, I would appreciate if you could update this discussion with your findings that will help others.
-Tariq Dar
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