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Participant
February 27, 2022
Question

Scansione in bianco e nero

  • February 27, 2022
  • 1 reply
  • 386 views

Salve, riscontro comportamenti diversi dell'app Adobe Scan su due smartphone diversi. Quando scannerizzo documenti con il primo, ottengo doc in bianco e nero dopo aver fatto regola e salva. Quando effettuo invece la stessa operazione con il secondo cellulare ottengo doc in gradazioni di grigio. Non è possibile passarli in bianco e nero nemmeno con i filtri. Da cosa può dipendere?

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1 reply

Harsh Vardhan Pareek
Community Manager
Community Manager
February 28, 2022

Hi @Simone23355345yt2c 

Could you provide us with a few more details to understand the issue better?

1. check if both the apps are updated to the latest version?

2. please provide us some screenshots to distinguish between the scans of both phones.

3. OS name and version of both phones?

 

Thnaks,

Harsh

 

 

Participant
March 1, 2022

After further tests I realized that it does not depend on the different cell phones. Simply by the ambient light and the document that sometimes retains the shades of gray on the bottom. Some documents are instead saved in black and white (therefore with a completely white background, preferable when you want to print). Are there any filters to convert a document to black and white?

Harsh Vardhan Pareek
Community Manager
Community Manager
March 2, 2022

Hi @Simone23355345yt2c 

There is a filter "grayscale" in the app, that you can use. Here is a help document on applying filters.

https://www.adobe.com/devnet-docs/adobescan/android/en/scan.html#apply-filter

 

~Harsh