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S
SJ.W
Participant
August 4, 2021
Question

Searching within Scans

  • August 4, 2021
  • 1 reply
  • 443 views

Adobe scan search feature has stopped working. Using Android on Note 9. 

I used to be able to search the contents of a scan to find text which was recognised using OCR. For example "milk". When I searched I used to be able to find every receipt which contains milk. Now only the file title is searched when searching not OCR PDF text  content which is essential.

This topic has been closed for replies.

1 reply

Ria Tagra
Ria Tagra
Inspiring
August 8, 2021

Hi @SJ.W 


Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?

 

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

 

We cannot search text/content in all PDFs at once. You can search text in PDFs individually using Adobe Scan. However, you can use acrobat on PC to achieve the customized search in multiple PDF's.
For more help refer to: https://www.adobe.com/devnet-docs/adobescan/android/en/workingwithfiles.html

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.


Regards

Ria

S
SJ.WAuthor
Participant
August 11, 2021

Hi Ria. 

Thank you for replying. 

Am using Samsung Note 9 running Adobe Scan version 21.06.28 regular. 

 

Previously I could run the search term "Milk" and all scans containing the word milk would be returned. Is That How yours works?

Now my app does not return any search results apart from scan titles/file names containing the search term.

Regards

Stephen

    Ria Tagra
    Ria Tagra
    Inspiring
    September 2, 2021

    Hi Stephen,

     

    Thanks for the response. Try to sign out and sign in back and let us know the results. If the issue still persist please share some screenshots or screen recordings with us.

     

    Your response awaited!

     

    Regards

    Ria

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