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Vivian5C1F
Participant
April 15, 2021
Question

Share scanned document

  • April 15, 2021
  • 1 reply
  • 147 views

I changed my password today to my school account (I'm a teacher) and now Adobe Scan won't allow me to share to that account. I don't see a place to "add" an account. When I try to sign in to that account is give the "Unable to sign in. Please try again later" message.

 

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1 reply

Ria Tagra
Ria Tagra
Inspiring
April 19, 2021

Hi Vivian5C1F,


Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

  1. Make and model of the device
  2. Application version?


We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to Reboot your device. 

For iOS Adobe Reader Mobile version: 21.03.00


For more help refer to: https://www.adobe.com/devnet-docs/adobescan/ios/en/troubleshooting.html#get-more-help

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.


Regards

Ria

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