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Participant
May 15, 2023
Question

Sharing a scanned PDF document on Google Drive always fails in the first attempt

  • May 15, 2023
  • 1 reply
  • 462 views

I scan a document and save it as a PDF file. Now if I try to share the PDF file with Google Drive, it always fails in the first atttempt. If I try to do it once again, it succeeds. This is very consistent.

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1 reply

S_S
Community Manager
Community Manager
May 20, 2023

Hi @sajithn,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind sharing a few pieces of information for further investigation:

1. The application version of Adobe Scan you are using (go to Profile-> About Acrobat);

2. The OS version [iOS/Android] you are using;

3. A screen recording of the situation for better understanding.

 

Look forward to hearing from you.

 

-Souvik