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Participant
January 21, 2023
Question

Sharing scans

  • January 21, 2023
  • 1 reply
  • 393 views

Can no longer email copies of scans-share copies

This topic has been closed for replies.

1 reply

Souvik Sadhu
Community Manager
Community Manager
January 24, 2023

Hi @Sharon28045484t3l1,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind letting us know what happens when you try to share copies of scans using Email?

 

Also, we would love to know a few more pieces of information:

1. The application version of Adobe Scan you are using;

2. The OS [Android/iOS] you are using on your device;

3. A screen recording of the issue for better understanding.

 

In the meantime, as a workaround, you might try clicking on share-> send a copy-> then select your Email app.

 

Also, you might want to check if your Email app and Adobe Scan are updated.

 

Look forward to hearing from you.

 

-Souvik.