Skip to main content
Participant
September 12, 2022
Question

Сохраненные данные

  • September 12, 2022
  • 1 reply
  • 122 views

Добрый день, полгода назад нечаенно удалил сохранённые сканы с облака, можно ли их воостановить? Была очень важная информация. Спасибо.

This topic has been closed for replies.

1 reply

Krutikka D
Community Manager
Community Manager
September 12, 2022

Hello @Дмирий25889369au0v 

 

I hope you're doing great.

 

As per my understanding, you lost the files from the application and need help in restoring the documents. 

 

However, Adobe Scan saves the documents as PDF in the Adobe Document Cloud. You may check your saved files over here: -  


Note: If you're not uploading the files to Adobe Document Cloud or saving them to any other location, the files will be deleted permanently. 

It isn't possible to retrieve the files once deleted directly from the application. 

For more information on How to retrieve lost files on the Adobe Scan application, please refer to this article: -

https://community.adobe.com/t5/adobe-scan-discussions/how-to-retrieve-a-deleted-item-in-adobe-scan-m...

 

Let me know if this works.

 

Regards, 

Krutikka