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Participant
August 15, 2021
Question

Subscription

  • August 15, 2021
  • 1 reply
  • 196 views
  • I cancelled right after getting the subscription..the say is a free trial for 2 weeks..yet I got charged..what a scam!!! And there is noone to contact...
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1 reply

Ria Tagra
Inspiring
September 3, 2021

Hi,  

  

Hope you are doing well. 

  

Don’t worry, you can cancel the subscription and ask for refund from your end. Before we let you go do you mind sharing the reason for the cancellation? 

For IOS  

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.  

 https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription

 

For Android.  

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.  

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html#cancel-a-subscription

  

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  

Regards  

Ria