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Adityaraj7
Adityaraj7
Participant
Jul 27, 2026 10:47 PM UTC
Answered

Subscription

Greetings Adobe team, 

I am writing this message to family ask for refund for the Adobe scan Premier which was deducted from my account this morning, I am not aware of how it got signed up for the premium services, sensei never use it can I please request a refund for the same and degrade the account. 

Thanks

    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    Jul 27, 2026 10:50 PM UTC

    Hi there


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal

    View reply

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    Jul 27, 2026 10:50 PM UTC

    Hi there


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal

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