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Chasney Lee
Chasney Lee
Participant
May 3, 2026
Answered

Subscription canceled and refund

Im writing to request a refund for my Adobe scan app subscription, clicked by mistake. it is not suitable for my personal use. Cancellation and refund form has been sent. Reference no.: GPA.3358-8935-9642-61099..0

    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    May 4, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

     

    Regards

    Amal

    View reply

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 4, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

     

    Regards

    Amal

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