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Chasney Lee
Chasney Lee
Participant
May 3, 2026 7:47 AM UTC
Answered

Subscription canceled and refund

Im writing to request a refund for my Adobe scan app subscription, clicked by mistake. it is not suitable for my personal use. Cancellation and refund form has been sent. Reference no.: GPA.3358-8935-9642-61099..0

    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    May 4, 2026 5:23 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

     

    Regards

    Amal

    View reply

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    May 4, 2026 5:23 AM UTC

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Please go through the help article https://community.adobe.com/announcements-516/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-13195 to know more about the cancellation and refund process/policy.

     

    Regards

    Amal

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