Skip to main content
R
rohit31191838ow54
Participant
July 20, 2023
Question

Subscription fee refund

  • July 20, 2023
  • 2 replies
  • 200 views

Hello Sir

I cancelled the subscription in trial period. But my account has been debited with subscription fee. How can I get my refund?

This topic has been closed for replies.

2 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
July 28, 2023
quote

Hello Sir

I cancelled the subscription in trial period. But my account has been debited with subscription fee. How can I get my refund?

By @rohit31191838ow54

 

 

Adobe Scan is free.

https://helpx.adobe.com/mobile-apps/help/adobe-scan-faq.html

 

Jane

 

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 29, 2023

Hello @rohit31191838ow54,

 

I hope you are doing well. Thank you for writing in!

 

Since Adobe Scan Pack is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more: Manage Subscriptions — Adobe Scan for Android

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Adobe Scan for iOS

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
July 26, 2023

The refunds are handled by the Appstore from which you purchase the subscription and that too is subject to conditions. Please see the followings links for more details

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html

https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html

-Manan

-Manan
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices