Subskrypcja

Hi franekwf,

Thank you for reaching out, and sorry for the trouble caused.

We have checked your account using the email address linked to your community profile. The account shows as a subscription cancelled. Since your subscription was cancelled within the 14-day free cancellation window, you will receive a refund. 

It generally takes 5-6 business working days for the refund to be credited to the account. For more information on refunds, refer to the following help document: Cancellation fee and refunds.

If you need any further assistance, please let us know.

Thanks,

Meenakshi

If you got it though Adobe, you should still have a 14-day grace period to cancel. MAKE SURE you get the confirmation email. It will take a few days for your refund.