Suddenly unable to share scanned documents through email. Does this require a subscription?

Question

I purchased this app and have been pleased with using it until recent troubles trying to email a scanned document. Have there been any changes in that end I need to know about?

Ria Tagra · Answer

Hi,

Sorry for the delay in response.

Are you still experiencing issues in sending scans via email? No, you don't need a subscription for sending scans via email. It is a free feature.

If yes, please let us know what happens when you try to send the scanned PDF as an email attachment? Do you get any error messages?

Share the application and OS version with us. Also, let us know the exact workflow you do to send the scans.

Latest Adobe Scan Version for Android: 21.05.18

Latest Adobe Scan Version for iOS: 21.05.11

Let us know if you need any help.

Regards,

Ria

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