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Participant
June 23, 2018
Answered

Tarjetas de Visita

  • June 23, 2018
  • 1 reply
  • 412 views

escaneo una tarjeta, la guardo el iCloud, pero no me aparece la opción de contactos ... ??? tengo la última versión instalada 18.06.19.

Puede alguien ayudarme

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Correct answer Meenakshi Negi

Hi Ricardo

Thank you for sharing the screenshot.

I see that the business card that you have scanned is in a different language than the English.

The new feature is currently available only for English.

Hope that answers your query.

Let us know if you have any further queries.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Community Manager
July 11, 2018

Hi Ricardog,

As you do not get an option to save contacts, could you please try to scan some other business cards and check.

Try once to reboot the device. Check if that helps.

Once you scan the card, save it to PDF.

Then open the scanned PDFs on your device and check if there is an icon to "Save contact" as shown below in the screenshot:

If the option still not appears, please confirm the OS version installed on your mobile device?

Share the make and model of the device.

We will be waiting for your response.

Regards,

Meenakshi

Participant
July 12, 2018

The option not appears:

iPhone 7Plus - iOS 11.4.1

Adobe Scan 18.06.19

Regards

Ricardo

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
July 13, 2018

Hi Ricardo

Thank you for sharing the screenshot.

I see that the business card that you have scanned is in a different language than the English.

The new feature is currently available only for English.

Hope that answers your query.

Let us know if you have any further queries.

Regards,

Meenakshi