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October 25, 2019
Question

The Aplication Crashed and I Lost the Scanned images

  • October 25, 2019
  • 1 reply
  • 178 views

Hi. Today I Scanned 60 photos with Adobe Scan. Before to save it. I tried to edit. But while I was trying to edit, the aplicacation Crashed and I Lost all photos that I Scanned with the aplication. I didn't save it. I would like to Know if there any manner to acces to Old Scanned Photos that not has been save?? Because the aplication have a Cache. 

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    1 reply

    Meenakshi Negi
    Community Manager
    Community Manager
    October 27, 2019

    Hi there,

     

    Sorry for the delay in response.

     

    As the scans were not saved, there is no way to recover those scans.

    If you had enabled the option "Save origianl images to gallery"in the Adobe Scan preferences, you can find those images in the gallery on your device.

     

    Let us know if you need any help.

     

    Regards,

    Meenakshi