The iPhone app has stopped working. Will I lose my previous scans if I reinstall it?

Hi Czareklew,

Thank you for reaching out, and sorry to hear about your experience.

The Adobe Scan application automatically saves scans to cloud storage. Therefore, if you reinstall the application, your scans will still be accessible in cloud storage.

You can check your scans by singing in to your Acrobat web account. Use the steps suggested below:

• Open Acrobat web account

• Signing with Adobe ID

• Go to Documents

• Click on Scans

Let us know if you need any help or have questions.

Thanks,

Meenakshi