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Hi Katep,

Could you please let us know the Adobe Service name for which you have been charged?

Please share the Adobe ID (email address) you used for the service in the private message so we can check the account details.

To initiate a private message, refer to the steps provided in the following link How Do I Send Private Message

NOTE: Please do not share your personal details on public forums or any social sites as it can be misused by others.

We will be waiting for your response.

Regards,

Meenakshi