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Participant
February 21, 2023
Question

Unable to access scanned file

  • February 21, 2023
  • 1 reply
  • 647 views

I have scanned one file yesterday. But now I can't access the scanned file. It shows Waiting to upload and nothing happened with this file. Can someone help me with this problem? This file is too much important for me.

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1 reply

S_S
Community Manager
Community Manager
February 27, 2023

Hi @Ankur28479672ffhf,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

The file that you see is already converted to a PDF and is awaiting an internet connection to upload to Adobe Cloud Storage. 

 

While the file gets uploaded, you can preview it within the application itself and share it or save it to your device's storage for offline use in the later stages.

 

Hope this clarifies your question.

 

-Souvik.