Unable to cancel my Premium subscription

Question

I am still within the trial period and unable to cancel my premium subscription. Can someone help on how to do that? If I goto manage subscriptions, it does not show anything.

Souvik Sadhu · Accepted Answer

Lütfen yardımcı olur musunuz deneme sürecinde nasıl fatura kesiliyor? Henüz bir hafta olmuştu. Üyeliğimi iptal etmek istiyorum.

@Ayşenur25668356lguq Hi,

The free trial is only available if you are opt-in for a yearly subscription.

If you select a monthly subscription, you will be charged for the entire month on the first day.

To apply for a refund, I suggest you contact the store you purchased from (AppStore or play store), as they manage transactions directly.

I hope this answers your question.

Thanks,

Souvik.

Souvik Sadhu · Answer

Hello Rahul,

I hope you are doing well. I am sorry for your experience with Subscription.

To assist you on this, please refer to the below link to learn more:

Manage subscriptions — Acrobat for iOS Help (adobe.com)

You may also refer to the this link to know how to cancel subscription directly from AppStore:

If you want to cancel a subscription from Apple - Apple Support

Let me know if it helps.

Thanks,

Souvik.

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