Unable to create scans

The button at bottom right for camera and photos does not way. I as well am unable to create scans from iPhone x

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Community Manager

Hello,

Please make sure that you have updated the application to the latest version.

Check the App store if there is any pending update available.

Try once to sign out of the application and reboot the device.

Then sign-in again and check if you can scan the PDF.

If the issue still occurs, please share the application and OS version you are using.

We will be waiting for your response.

Regards,

Meenakshi

Participant

None of these solutions worked. Can you offer more assistance?

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