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brokebone
Participant
July 23, 2019
Question

Unable to create scans

  • July 23, 2019
  • 1 reply
  • 512 views

The button at bottom right for camera and photos does not way. I as well am unable to create scans from iPhone x

This topic has been closed for replies.

1 reply

Meenakshi Negi
Community Manager
Community Manager
July 24, 2019

Hello,

Please make sure that you have updated the application to the latest version.

Check the App store if there is any pending update available.

Try once to sign out of the application and reboot the device.

Then sign-in again and check if you can scan the PDF.

If the issue still occurs, please share the application and OS version you are using.

We will be waiting for your response.

Regards,

Meenakshi

Participant
July 25, 2019

None of these solutions worked. Can you offer more assistance?