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brokebone
brokebone
Participant
July 23, 2019
Question

Unable to create scans

  • July 23, 2019
  • 1 reply
  • 514 views

The button at bottom right for camera and photos does not way. I as well am unable to create scans from iPhone x

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
July 24, 2019

Hello,

Please make sure that you have updated the application to the latest version.

Check the App store if there is any pending update available.

Try once to sign out of the application and reboot the device.

Then sign-in again and check if you can scan the PDF.

If the issue still occurs, please share the application and OS version you are using.

We will be waiting for your response.

Regards,

Meenakshi

R
rcostain
Participant
July 31, 2019

Hi Meenakshi,

I think that you need to concede that something is very wrong with the Adobe Scan iOS app. There are multiple descriptions of the same issue, and no suggestions made to users seem to have helped.

Can you please acknowledge that there is an issue with the current version of the app?

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