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O
oscarp11834579
Participant
November 18, 2017
Question

Unable to delete scanned file

  • November 18, 2017
  • 1 reply
  • 459 views

No puedo eliminar un archivo escaneado.

Me da el error "no se ha podido eliminar el archivo del servidor. Se ha cancelado la operación".

He reiniciado el teléfono me he conectado por wifi y me he conectado por datos y nada.

La versión de mi aplicación es la 17. 11. 14

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1 reply

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
November 20, 2017

Hi Oscarp,

As you are receiving above-mentioned error when trying to delete scanned files in the app, could you check if cellular data usage option is turned on under preferences? Please refer to the steps given in the following link:

App Settings — Adobe Scan Help

Let us know how it goes.

Shivam

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