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amit29525619rxhu
Participant
July 6, 2023
Question

Unable to import files in Adob

  • July 6, 2023
  • 1 reply
  • 242 views

When I am trying to Scan the Documents through Gallary After Selecting the Files I Select Adob to Scan but All the files shows Dissappear on the App. Pls help. 

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 15, 2023

Hi @amit29525619rxhu,

 

Hope you are doing well. Sorry for your experience with Adobe Scan.

 

Would you mind sharing a few pieces of information:

1. The app version of Adobe Scan you are using (go to Home-> Profile-> About Adobe Scan);

2. The iOS/Android version your device is on;

3. A screen recording of the workflow you are following.

 

Also, I would like to suggest a workaround:

You can use the Gallery App to select the images and then use share to import them to Adobe Scan.

 

Let us know if this helps.

 

-Souvik

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