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Michael330074283m2x
Participant
October 19, 2023
Question

Unable to share files

  • October 19, 2023
  • 1 reply
  • 173 views

After the last update, I can no longer share files. It locks up when loading file using Adobe Scan. Also when I access the file in Adobe the same thing happens. 

    This topic has been closed for replies.

    1 reply

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    November 7, 2023

    Hi @Michael330074283m2x,

     

    Hope you are doing well. Sorry for your experience with Adobe Scan.

     

    Would you mind sharing a few more pieces of information for further investigation:

    1. The app version of Adobe Scan (go to Home-> Profile-> About Adobe Scan);

    2. The OS [Android/iOS] and its version of your device;

    3. The screen recording of the situation for better understanding.

     

    Look forward to hearing from you.

     

    -Souvik

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