Unable to share files

Question

After the last update, I can no longer share files. It locks up when loading file using Adobe Scan. Also when I access the file in Adobe the same thing happens.

Souvik Sadhu · Answer

Hi @Michael330074283m2x,

Hope you are doing well. Sorry for your experience with Adobe Scan.

Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Adobe Scan (go to Home-> Profile-> About Adobe Scan);

2. The OS [Android/iOS] and its version of your device;

3. The screen recording of the situation for better understanding.

Look forward to hearing from you.

-Souvik

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.