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Unable to sign in on iOS 15

After I upgraded to the latest ios 15 and with the latest app version available on the app store, I am unable to get into the app.

1. When I sign in. It shows - You are successfully logged in.

2. Then immediately shows - Unable to sign in. Please try again later.

3. The catch here is that I am able to login to the documentcloud and see my documents there.

4. I tried to login with other account id - got the same error.

5. I tried login in with my account on my other apple phone running on ios15 - got success.

What I already tried:

1. Restarting my phone.

2. Reinstalling Adobe Scan several times

3. Definitely looks like some version or cache problem in my apple iphone XR. Please help!!

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Participant

Hi, was wondering if you found a solution? I got the same issue. I am using an iPhone 11, Ios15 and when I try to sign in it won't work.

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Participant

Same problem here. Ios15 doesn't recognize Adobe on my iPhone. Has anyone found a solution?

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Inspiring

Thankyou for highlighting this, we will check this at our end and get back to you. Could you please provide few details asked below:

We will be waiting for your response. Once we've got that information from you, we can take a closer look.

Regards

Ria

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