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Participant
August 22, 2022
Answered

Unable to sign in to the adobe scan app

  • August 22, 2022
  • 1 reply
  • 300 views
  • The app was working fine but off late I am unable to sign . I have tried deleting and reinstalling the app but it doesn’t work. Is there any solution for this
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Correct answer S_S

Hello Rajneesh,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

Are you getting any error messages when trying to sign in? If yes, would you mind sharing it with me?

 

Also, try changing your network once and check (for instance, if you are using WiFi, change to cellular data and vice versa).

 

Let me know if it helps.

 

Thanks,

Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
August 23, 2022

Hello Rajneesh,

 

I hope you are doing well. I am sorry for your experience with Adobe Scan.

 

Are you getting any error messages when trying to sign in? If yes, would you mind sharing it with me?

 

Also, try changing your network once and check (for instance, if you are using WiFi, change to cellular data and vice versa).

 

Let me know if it helps.

 

Thanks,

Souvik.