Skip to main content
Participant
December 16, 2020
Question

Unable to view the scanned documents

  • December 16, 2020
  • 1 reply
  • 193 views

Hi After scanning the documents,I share them through email. But the recipient cannot view the documents and it says that the documents are unavailable or deleted by the sender. Can anyone help to resolve this issue. Thanks

This topic has been closed for replies.

1 reply

Participant
December 17, 2020

I have the same problem and it seems to be something wrong with the link that get sent in the email. (Shared thru Outlook on Android)

 

When you open the link and get the error message you can remove the following from the url and it should work.

<span%20id="ms-outlook-android-cursor">!~OMSelectionMarkerEnd~