Skip to main content
Participant
August 30, 2026
Question

Unexpected Adobe charge on my bank account

  • August 30, 2026
  • 1 reply
  • 14 views

Pourquoi vous avaiz prix largent Dan mon copmte suis pas content de vouz suis desole je vous pardone James mon 18 416 cefa

    1 reply

    Meenakshi Negi
    Community Manager
    Community Manager
    August 31, 2026

    Hi kind_Breezeefd4,


    Thank you for reaching out, and sorry for the trouble caused.


    Thank you for reaching out, and sorry for the trouble caused.

    We have checked your account using the email address linked to your community profile. There is an Adobe Scan premium subscription listed on your account, and it shows as active. If you do not wish to continue, you can cancel the subscription. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund. 

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions?

    If you need any further assistance, please let us know.

    Thanks,

    Meenakshi